Our Location8 St Johns Road,
Newbury, RG14 7LJ
Call Us Today01635 40311
8 St Johns Road, Newbury, RG14 7LJ 01635 40311
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Patient Update – 24/11/21

24th November 2021

Dear patients,

We are pleased that updated Covid and infection control guidance for dental practices is now available and we wanted you to be aware of the below changes when you attend for your next appointment.

All patients coming in for dental treatment will now be screened into a new ‘respiratory’ or ‘non-respiratory’ pathway.

This means that as well as screening you for COVID-19 symptoms (high temperature, new continuous cough, loss of taste or smell) we will now be screening you for all respiratory symptoms.
If you are unwell and have any cold or flu symptoms such as a runny nose, sore throat, cough or difficulty breathing/ shortness of breath you will need to defer your appointment until you are better.

Please note: if you have an urgent dental problem but you do have any of the above symptoms, please contact reception who will triage you and arrange an appointment where additional precautions will be taken.

If you have a diagnosed medical condition which means you have any of the above symptoms and know it is not a cold or flu, please state this in the additional comments box on your medical history or advise our reception team; the clinician will then review if you can be seen.

You will need to complete your Medical History & COVID screening questions as normal online via our patient portal before you attend your appointment, which now includes updated screening questions.

Please note – we will require these COVID-19 screening questions to be updated for every appointment.

If you have already filled in the medical history form on the patient portal, you will just need to update any changes or confirm there has been no changes, you will not have to complete the entire form every time.

Other changes:

You will still have the option of checking in via the patient portal or by calling us on 01635 40311 to inform us you have arrived and are waiting in your car/ outside.

Please try to arrive at the time of your appointment – please do not arrive too early as you may be required to wait in your car or outside on the seat provided if the limited seats in the waiting rooms are taken.

As always, if you have any queries or require any additional information, please do not hesitate to contact us

With kind regards,

The team at The Briars Dental Centre

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patient Testimonials

I would like to thank Vicki and Laura for fixing my broken tooth and filling yesterday. They were exceptionally kind in making me feel relaxed under such difficult circumstances. Best wishes,Lyndie

Very comfortable and safe experience my recent visit to you was. Thank you for all your care. E. Fenston

I would like to thank you for your efforts to provide a safe environment for dentistry. I would like to commend them for their courtesy and professionalism in this new situation. I felt very safe and I hope that they did too. S. Kerr

The new reception procedure was straightforward with no hassle and to all intents and purposes almost ‘normal’. Marcus

The staff were very friendly and helpful, explaining everything clearly. I felt like the treatment was completely tailored to me and they knew what would be suitable for my skin type more than I did. G. Chaloner

I undertook Invisalign treatment with Dr Holden. It was the best thing I have ever done, Pain free, straight forward and most importantly invisible. Vicki

My time in the dental chair was totally painless, Nick and his lovely nurse Kasia made me feel at ease (so much so I managed to doze off for a short time) Mr Preston

I just wanted to say that the implant has been really good – actually bliss – the bridge was my bête noir. I couldn’t been more grateful for the care and outcome of your treatment. Anonymous

Thank you to the Briars for giving me the perfect smile for my wedding! I highly recommend the practice! Mrs Hawkins

A short note to send my sincere thanks to Nick French for helping me overcome my 30 plus year fear of dentistry! Karen

I just wanted to say thank you for doing such a grand job with my fillings yesterday! Julia

Thank you for fitting the Somnowell Snore Guard and how professional the services was right form the first assessment... Karl

Thank you for doing a super job on my filling – looks so much better :) Kate

Thank you for being kind and dealing with my terror and silly behaviour of not having been to a dentist in so long. Margaret

Thanks for my lovely new tooth, now I can feel my mouth again, it feels great!

Just a brief note to say how much I appreciate the fact that you fitted me into your busy schedule yesterday... David

I just wanted to let you know how pleased I am with all the the work you have done with my teeth and mouth generally. David

Keep up the good work and hope we meet again sometime. Pearl

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