Our Location8 St Johns Road,
Newbury, RG14 7LJ
Call Us Today01635 40311
8 St Johns Road, Newbury, RG14 7LJ 01635 40311
Corona Virus Updates Patient Portal Login

Patient Update 05/05/2020

5th May 2020

Oral Health Care

Dear patients,

We hope you are well and keeping safe in these unprecedented times.

As you are aware, we have been temporarily unable to provide routine dental treatment or offer face to face care due to the COVID-19 Pandemic.  However, the practice is not closed and you are welcome to contact us with any questions, queries or concerns that you may have. We are very grateful for your patience and forbearance during this time.

Hygiene care

While we are unable to offer direct care with our hygienists, we would like to provide you with some general oral health advice to help keep your teeth, gums and oral health in healthy condition until we can see you again:

Patients who are prescribed Duraphat by their dentist are still able to have this sent to them.  Please contact us if you have run out.

Plan Patients

Patients who are on the dental plan are splitting the cost of their dental treatment over 12 months and receiving discounted dental care. We are aware that an adjustment to the fees will be needed for patients who were unable to have their regular examination and hygiene visits during the period where routine care was restricted. These appointments will be prioritised when we are able to able to recommence routine care. However, until the practice is able to recommence routine care, we cannot calculate how much this will be.  We are grateful to our patients for maintaining their direct debits and we aim to make any reimbursements due within 1 month of the practice restarting routine care.

The dental plans offer excellent value for money. If you are not on the dental plan and would like information on how to join, please email us for further details.

Restarting routine care

As we prepare to see patients face to face again a number of further measures have been put in place to ensure that social distancing measures are followed.  We will provide further details on these closer to the time, but as a result, we anticipate that we will have a slower throughput of patients.  We will also be initially prioritising patients with urgent dental problems, so if you have a dental problem, please do let us know so we can plan the appointments books accordingly.

For dental emergencies please contact the practice by email or phone, where we can advise you on the best course of action.

We look forward to seeing you soon.

Yours Sincerely,

The Briars Dental Centre

 

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patient Testimonials

I would like to thank Vicki and Laura for fixing my broken tooth and filling yesterday. They were exceptionally kind in making me feel relaxed under such difficult circumstances. Best wishes,Lyndie

Very comfortable and safe experience my recent visit to you was. Thank you for all your care. E. Fenston

I would like to thank you for your efforts to provide a safe environment for dentistry. I would like to commend them for their courtesy and professionalism in this new situation. I felt very safe and I hope that they did too. S. Kerr

The new reception procedure was straightforward with no hassle and to all intents and purposes almost ‘normal’. Marcus

The staff were very friendly and helpful, explaining everything clearly. I felt like the treatment was completely tailored to me and they knew what would be suitable for my skin type more than I did. G. Chaloner

I undertook Invisalign treatment with Dr Holden. It was the best thing I have ever done, Pain free, straight forward and most importantly invisible. Vicki

My time in the dental chair was totally painless, Nick and his lovely nurse Kasia made me feel at ease (so much so I managed to doze off for a short time) Mr Preston

I just wanted to say that the implant has been really good – actually bliss – the bridge was my bête noir. I couldn’t been more grateful for the care and outcome of your treatment. Anonymous

Thank you to the Briars for giving me the perfect smile for my wedding! I highly recommend the practice! Mrs Hawkins

A short note to send my sincere thanks to Nick French for helping me overcome my 30 plus year fear of dentistry! Karen

I just wanted to say thank you for doing such a grand job with my fillings yesterday! Julia

Thank you for fitting the Somnowell Snore Guard and how professional the services was right form the first assessment... Karl

Thank you for doing a super job on my filling – looks so much better :) Kate

Thank you for being kind and dealing with my terror and silly behaviour of not having been to a dentist in so long. Margaret

Thanks for my lovely new tooth, now I can feel my mouth again, it feels great!

Just a brief note to say how much I appreciate the fact that you fitted me into your busy schedule yesterday... David

I just wanted to let you know how pleased I am with all the the work you have done with my teeth and mouth generally. David

Keep up the good work and hope we meet again sometime. Pearl

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