We are pleased that updated Covid and infection control guidance for dental practices is now available and we wanted you to be aware of the below changes when you attend for your next appointment.
All patients coming in for dental treatment will now be screened into a new ‘respiratory’ or ‘non-respiratory’ pathway.
This means that as well as screening you for COVID-19 symptoms (high temperature, new continuous cough, loss of taste or smell) we will now be screening you for all respiratory symptoms.
If you are unwell and have any cold or flu symptoms such as a runny nose, sore throat, cough or difficulty breathing/ shortness of breath, you will need to defer your appointment until you are better.
Please note: if you have an urgent dental problem but you do have any of the above symptoms, please contact reception who will triage you and arrange an appointment where additional precautions will be taken.
If you have a diagnosed medical condition which means you have any of the above symptoms and know it is not a cold or flu, please state this in the additional comments box on your medical history or advise our reception team; the clinician will then review if you can be seen.
You will need to complete your Medical History & COVID screening questions as normal online via our patient portal before you attend your appointment, which now includes updated screening questions.
Please note – we will require these COVID-19 screening questions to be updated for every appointment.
If you have already filled in the medical history form on the patient portal, you will just need to update any changes or confirm there has been no changes, you will not have to complete the entire form every time.
- The front door is now unlocked so when you arrive at the practice, you now have the option of coming in to check in at reception.
- We are also now able to have some patients sit in the waiting rooms, although you must still be 2m apart from each other and wearing a mask.
You will still have the option of checking in via the patient portal or by calling us on 01635 40311 to inform us you have arrived and are waiting in your car/ outside.
Please try to arrive at the time of your appointment – please do not arrive too early as you may be required to wait in your car or outside on the seat provided if the limited seats in the waiting rooms are taken.
- Face coverings remain compulsory, so please wear a mask to your appointment including when waiting for your appointment in the waiting rooms. If you do not have one, you can purchase one at the practice.
- We also still require all patients to sanitise their hands when they enter the practice, so please do not wear gloves when attending your appointment at the practice. We ask that any gloves are correctly disposed of prior to entering.
- You will now be able to use the practice’s toilet facilities again
- We now also have an additional desk in our downstairs waiting room which will reduce the queue at the front desk.
25th November 2021
Dear patients, We are pleased that updated Covid and infection control guidance for dental practices is now available and we wanted you to be aware of the below changes when you attend for your next appointment. All patients coming in for dental treatment will now be screened into a new ‘respiratory’ or ‘non-respiratory’ pathway. This…Read more »
5th May 2021
Dear patients, We hope you are all keeping safe and well. As you are aware, we have been back to providing dental services for some time now however we are still receiving an unprecedented amount of phone and email enquiries from both existing and new patients with problems since we reopened. This has meant our…Read more »
5th May 2021
Changes to the team Fond Farewell Angie! Last month, After 19 years of working at the practice, our lovely Receptionist Angie is retiring. To say she will be missed is an understatement – not just a colleague to us, but very much part of the Briars family! Happy Retirement Angie!Read more »
9th September 2020
We look forward to welcoming you back to The Briars for your upcoming appointments. As you might expect, there have been some changes to our policies and procedures. We would ask that if you have a dental problem at the moment, that you please let us know. As there is still a need to reduce…Read more »
20th July 2020
Dear Patients You may have received an email advising that your appointment may need to be canceled, however, we are pleased to advise that we are now in a position to proceed. The guidance for dental treatment during the COVID-19 pandemic is ever-changing and we have some good news – we are now in the…Read more »
1st June 2020
Dear patients, We are really pleased to inform you that we reopened the practice on the 27th of May to start to see people with emergency dental problems. We would like to thank you for your patience and support throughout the period of temporary closure and for your on-going support whilst the practice systems get…Read more »
5th May 2020
Oral Health Care Dear patients, We hope you are well and keeping safe in these unprecedented times. As you are aware, we have been temporarily unable to provide routine dental treatment or offer face to face care due to the COVID-19 Pandemic. However, the practice is not closed and you are welcome to contact us…Read more »
24th March 2020
Dear patients, We are writing to update you in respect of the dental practice. The Government’s Chief Dental Officer has issued guidance to dentists in preparation for the Prime Minister’s statement last night. Accordingly we have temporarily suspended any routine and non-essential dental treatment, and will remain available to provide advice and urgent/emergency dental treatment…Read more »
16th March 2020
Dear patients, We are writing to let you know that we are open as usual and carrying on as normal whilst taking any steps to keep ourselves and our patients safe. We understand what a worrying time this is, it goes without saying that COVID-19 has led to a unique and rapidly evolving situation. To…Read more »